Rostrvm Call Centre Calculator app for iPhone and iPad

4.2 ( 9632 ratings )

Business Utilities
Developer: Rostrvm Solutions Limited

Free

Current version: 2.0, last update: 7 years ago
First release : 18 Jan 2013
App size: 7.39 Mb

The rostrvm inbound call centre calculator
calculates the number of staff needed to deal
effectively with your calls.

Enter the expected calls per hour, the average call
length and your service level target to produce a
forecast of the required full-time-equivalent
contact centre agents.